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No un-install option on indexed packages

  • October 29, 2014
  • 3 replies
  • 19 views

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I don't seem to have an uninstall option when making a policy with a package, I only get the options to Install, Cache and Install Cached, tried with both .dmgs and .pkgs and I've tried re-indexing those packages as well as uploading and indexing a new package, no luck.

Anyone else run in to this issue before?

Best answer by garrett_schmidt

Hi Matt.Sim,

If we have the package indexed, we would then double click on the package in Casper Admin and check "Allow package to be uninstalled" on the options tab, then File>Save. We should now have the option to select "Uninstall" in the Action pull-down menu on the package payload within the JSS.

Hope this helps!

Garrett Schmidt
JAMF Software Support
(612) 216-1296
https://support.jamfsoftware.com/myAccountTeam.html

3 replies

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Hi Matt.Sim,

If we have the package indexed, we would then double click on the package in Casper Admin and check "Allow package to be uninstalled" on the options tab, then File>Save. We should now have the option to select "Uninstall" in the Action pull-down menu on the package payload within the JSS.

Hope this helps!

Garrett Schmidt
JAMF Software Support
(612) 216-1296
https://support.jamfsoftware.com/myAccountTeam.html


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  • Author
  • Contributor
  • October 29, 2014

D'oh!
I forgot that option was there, I feel stupid now!

Thanks for the help @garrett.schmidt


KyleEricson
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  • Valued Contributor
  • March 21, 2019

@garrett.schmidt Is this still supported and used in 2019?