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Hello everyone,
We've been using Bitdefender in our organisations in almost five years now without and problems with the distribution/installation through Jamf. But recently it happen after updating the package. We get a result in the process bellow I don't really understand and don't know to solve.

I would appreciate it if anyone knows what the problem is and hopefully how to solve it.

1. Executing Policy Antivirus - Bitdefender

2. Downloading antivirus_for_mac_arm.pkg...

3. Downloading https://euc1-jcds.services.jamfcloud.com//download/952aecdf92e54c788e0e69144d29572e/antivirus_for_mac_arm.pkg?token=4937184d5be64b5d96ccb6c40b9d18cbxw42zber37n0ivx90oh2s2vii50bnmfg...

4. Verifying package integrity...

5. Installing antivirus_for_mac_arm.pkg...

6. Installation failed. The installer reported: installer: Package name is Endpoint Security for Mac
installer: Installing at base path /
installer: The install failed. (Installeraren stötte på ett fel som förhindrade installationen. Kontakta programvarutillverkaren och be om assistans. Ett fel inträffade vid körning av skript från paketet ”antivirus_for_mac_arm.pkg”.)

7. Running command installer -pkg /Users/Shared/BitDefender_ARM/antivirus_for_mac_arm.pkg -target /...

8. Result of command:
installer: Error - the package path specified was invalid: '/Users/Shared/BitDefender_ARM/antivirus_for_mac_arm.pkg'.

Correction, more understandable language. :)

6. The installer encountered an error that prevented installation. Contact the software manufacturer and ask for assistance. An error occurred while running script from package "antivirus_for_mac_arm.pkg"

Hi, did you manage to resolve this issue?

Hi, did you manage to resolve this issue?


Yes, if I remember correctly it was solved by getting the latest/newer version of the installer.

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