Skip to main content
Question

Nudge and erase-install with Self Service+

  • March 24, 2026
  • 1 reply
  • 24 views

dolljamf

We have configured Jamf with Nudge. The action button Update Device launches the Self Service policy for the minor update of the current OS. However, with Self Service+, this does not work. The Self Service+ app launches, but the policy never begins. It simply spins. With the old self service, it works without a problem. This is a bit of an issue because it then becomes more difficult to enforce compliance with Nudge.

 

Anyone has a solution?

 

Thank you.

1 reply

Jared_Y
Forum|alt.badge.img+14
  • Jamf Heroes
  • March 25, 2026

May I ask, why are you launching self service and not linking directly to Software Updates in System Settings? And why are you using erase-install with Nudge? 

Nudge has they key requiredMinimumOSVersion that you can use for the profile and you can configure the actionButtonPath as /System/Library/CoreServices/Software Update.app to go directly to Software Update. 

 

Or you can migrate to Jamf Blueprints instead of Nudge to leverage DDM updates.