Hello There,
I am wondering if anyone having same issue that I am facing regarding Nudge. Somehow when I am launching it the Nudge window doesn't show Deferral dropdown box as it is suppose to, So user can't defer the app any shap or form and it stays on window until user updates their compurter. All settiing for deferral are in JSON file.
Deferral dropdown doesn't show on buttom right as it is suppose to.
Any help appreciated. 
{
"optionalFeatures": {
"acceptableApplicationBundleIDs": [],
"acceptableAssertionUsage": false,
"acceptableCameraUsage": false,
"acceptableScreenSharingUsage": false,
"aggressiveUserExperience": true,
"aggressiveUserFullScreenExperience": true,
"asynchronousSoftwareUpdate": true,
"attemptToBlockApplicationLaunches": false,
"attemptToFetchMajorUpgrade": true,
"blockedApplicationBundleIDs": [],
"enforceMinorUpdates": true,
"terminateApplicationsOnLaunch": false
},
"osVersionRequirements": [
{
"aboutUpdateURL_disabled": "https://support.apple.com/en-us/HT211896#macos1121",
"aboutUpdateURLs": [
{
"_language": "en",
"aboutUpdateURL": "https://support.apple.com/en-us/HT211896#macos1121"
},
],
"actionButtonPath": open "x-apple.systempreferences:com.apple.preferences.softwareupdate?client=softwareupdateapp",
"majorUpgradeAppPath": "/Applications/Install macOS Ventura.app",
"requiredInstallationDate": "2023-08-14T00:00:00Z",
"requiredMinimumOSVersion": "13.3.1",
"targetedOSVersionsRule": "default"
}
],
"userExperience": {
"allowGracePeriods": false,
"allowLaterDeferralButton": true,
"allowUserQuitDeferrals": false,
"allowedDeferrals": 1000000,
"allowedDeferralsUntilForcedSecondaryQuitButton": 14,
"approachingRefreshCycle": 6000,
"approachingWindowTime": 72,
"elapsedRefreshCycle": 300,
"gracePeriodInstallDelay": 23,
"gracePeriodLaunchDelay": 1,
"gracePeriodPath": "/private/var/db/.AppleSetupDone",
"imminentRefreshCycle": 600,
"imminentWindowTime": 24,
"initialRefreshCycle": 18000,
"maxRandomDelayInSeconds": 1200,
"noTimers": false,
"nudgeRefreshCycle": 60,
"randomDelay": false
},
"userInterface": {
"actionButtonPath": "munki://updates",
"fallbackLanguage": "en",
"forceFallbackLanguage": false,
"forceScreenShotIcon": false,
"iconDarkPath": "/somewhere/logoDark.png",
"iconLightPath": "/somewhere/logoLight.png",
"screenShotDarkPath": "/somewhere/screenShotDark.png",
"screenShotLightPath": "/somewhere/screenShotLight.png",
"showDeferralCount": true,
"simpleMode": false,
"singleQuitButton": false,
"updateElements": [
{
"_language": "en",
"actionButtonText": "Update Device",
"customDeferralButtonText": "Custom",
"customDeferralDropdownText": "Defer",
"informationButtonText": "More Info",
"mainContentHeader": "Your device will restart during this update",
"mainContentNote": "Important Notes",
"mainContentSubHeader": "Updates can take around 30 minutes to complete",
"mainContentText": "A fully up-to-date device is required to ensure that IT can accurately protect your device.\\n\\nIf you do not update your device, you may lose access to some items necessary for your day-to-day tasks.\\n\\nTo begin the update, simply click on the Update Device button and follow the provided steps.",
"mainHeader": "Your device requires a security update",
"oneDayDeferralButtonText": "One Day",
"oneHourDeferralButtonText": "One Hour",
"primaryQuitButtonText": "Later",
"secondaryQuitButtonText": "I understand",
"subHeader": "A friendly reminder from your local IT team"
},
{
]
}
}