We have the policies to install the following Office 2024 components in order during our prestage deployment:
2024 Volume Serializer
Microsoft Excel 2024
Microsoft PowerPoint 2024
Microsoft Word 2024
For the past couple of years, this has worked exactly as intended. The volume serializer is installed to activate the license, then the individual apps are installed one by one. After deployment these have also opened and been activated. However, over the last week or so, the activation is no longer applying. I’ve tried everything I can to try and deactivate the license/reactivate it from self service etc, but the only fix appears to be completely removing all office components, and reinstalling them - only then does the volume serializer work.
I thought this might be as a result of the latest Office apps, so I reverted to using older versions of the pkg files but the problem remains. I even tried using the whole Office suite pkg but the same thing is happening. Anyone else seen this before?
