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OS - Verify Time Server: Fail (time.apple.com.)

  • October 24, 2017
  • 4 replies
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Hi, I'm having this issue in our JSS 9.96 under Inventory->General
some devices are showing up with "OS - Verify Time Server: Fail (time.apple.com.)" and others are showing up with "OS - Verify Time Server: Pass (time.apple.com.)"

when I check on the mac date and time it has the correct time and its using the same time.apple.com

I any ideas on why I get the "OS - Verify Time Server: Fail (time.apple.com.)"

thank you.

Best answer by SGill

Are DNS lookups OK on the macs seeing the problem?

If they are, you could run this command on the macs with the issue to see if that solves it for you:

sudo systemsetup -setnetworktimeserver time.apple.com

4 replies

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  • Valued Contributor
  • Answer
  • October 24, 2017

Are DNS lookups OK on the macs seeing the problem?

If they are, you could run this command on the macs with the issue to see if that solves it for you:

sudo systemsetup -setnetworktimeserver time.apple.com

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  • Author
  • Valued Contributor
  • October 24, 2017

@SGill thank you that worked.

do you have a recommendation on how to create a policy or configuration profile so I can send it to all the macs that are enrolled to my JSS?

also how often should I run that?

thank you very much!


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  • New Contributor
  • October 24, 2017

Create a policy to push out to all managed devices once per computer. You won't need sudo in the script when you push it out. Set the payload to be the script in question and that should do it.


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  • Author
  • Valued Contributor
  • October 24, 2017

@eseok perfect! thanks!