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Package Uploading Fails Immediately?

  • July 8, 2020
  • 6 replies
  • 42 views

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Uploading any packages via the web interface immediately fails when clicking "Save" with a message, "Package failed to upload". Tried different browser, different computers, different PKGs, all the same result.
The packages are not large or exotic.

Any ideas?

Best answer by hrhnick

@mikemangino I would double check that the activation code in Jamf matches the activation code displayed in your Jamf Nation assets, if not, escalate.

6 replies

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  • Contributor
  • July 8, 2020

Have you tried testing the JCDS connection?

In Jamf Pro, go to Settings > Server Infrastructure > Cloud Distribution Point.


dan-snelson
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  • Honored Contributor
  • July 9, 2020

@mikemangino If the package is larger than 20GB, @kc9wwh's pkgChunker may prove helpful.


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  • Author
  • Contributor
  • July 9, 2020

@hrhnick The test fails with a small sad faced page thing, do I need to escalate this up to Jamf proper?

@dan-snelson Naw, this is small stuff, 26.2MB. What in the world do people try to push out that's >20GB???


Forum|alt.badge.img+7
  • Contributor
  • Answer
  • July 9, 2020

@mikemangino I would double check that the activation code in Jamf matches the activation code displayed in your Jamf Nation assets, if not, escalate.


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  • Author
  • Contributor
  • July 9, 2020

@hrhnick This guy! I have no idea why or how our code would have changed, but updating it sorted this out immediately. Never would have figured this out on my own, thanks a ton for your help.


sbrammer
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  • Contributor
  • November 7, 2023

Adding my jamf account under Cloud Services Connection also resolved my issue with the upload failed: undefined message that I was getting as I was trying to upload a package using the new version 11.x