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Persistent (Alert) Notifications for Jamf / Self Service - Unable to Change to Banner

  • April 30, 2026
  • 1 reply
  • 23 views

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Hi all - has anyone managed to change Jamf-related notifications (Self Service, Jamf Connect, Management Framework) from persistent alerts to banners on macOS?

On our supervised Macs, these are stuck as persistent, the alert style is greyed out, and users can’t change them.

I tried pushing a custom Notifications profile (setting everything to banners), but it didn’t override the behaviour while the Jamf automatic notifications setting was enabled.

When I disabled “Automatically install a Jamf Notifications profile”, my custom profile worked and switched them to banners - but it broke Self Service (lost the Elevate Admin option), so I had to roll it back.

No other conflicting profiles in place.

Just wondering if anyone has found a clean way to allow banner notifications without impacting Self Service, or if this is just expected behaviour with Jamf’s default setup.

Thanks 👍

1 reply

scoffey
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  • New Contributor
  • April 30, 2026

You can find the settings to automatically install the notification profile in Settings > Computer Management > Security > Automatically install a Jamf Notifications profile

And Settings > Self Service > macOS > Enable Self Service notifications

Disabling those will allow you to deploy your own notification configuration profile for each respective app.