Question

Policies failing - "Operation not permitted"

Forum|Forum|6 years ago
November 19, 2019
51 replies
439 views

+14

ooshnoo
Honored Contributor

Yo.

A recent couple of new macs were setting up came with Catalina, and I've noticed that when they try to copy packages down from our SMB shares, often times htey fail with a message that states "Operation not permitted"

For example, logs show

Executing Policy VMWare Horizon Client
    Mounting ATL DP
    cp: /Volumes/JamfProShare-ATL/Packages/VMwareHorizon_v5.10.pkg: Operation not permitted

    Error: The package (VMwareHorizon_v5.10.pkg) could not be found.

Any idea what this is and now to fix? I was told it was a brand new Mac and it came with Catalina, so not sure if that has something to do with it.

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+3

atrystan
New Contributor
Forum|Forum|3 years ago
March 30, 2022

I would try messing with PPPC control having to do with Jamf binary and/or Apple Remote Desktop. I use ARD to run my policies so I don't have to wait for the policies to run on their own. So giving ARD access to All Files and Jamf access to All Files, finally allowed my policies to run again.