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Question

Policy Banner Pre filevault login

  • Dec 1, 2023 5:25 AM UTC
  • 5 replies
  • 155 views
aburrow007
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We've been using the Apple solution - How to set up policy banners in macOS – Apple Support (AU)

To apply a policy banner at login since we started using Jamf Pro.

Recently we implemented Jamf Connect which as you know uses the policy banner.

What I'm seeing though is the policy banner is appearing before filevault login (which everything I've read says shouldn't happen).  It then appears as it should in Jamf Connect.

It's only happening on Apple Silicon and only since Jamf Connect (I'm sure it's a coincidence), but wanted to see if anyone else is having/seeing the same issue?

      5 replies

      DBrowning
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      • DBrowning
      • Esteemed Contributor
      • Dec 1, 2023 12:34 PM UTC

      Been seeing this ever since Apple Silicon.  I opened a bug with Apple but nothing has come of it.

      aburrow007
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      • aburrow007
      • Author
      • Jamf Heroes
      • Dec 19, 2023 5:54 AM UTC

      Been seeing this ever since Apple Silicon.  I opened a bug with Apple but nothing has come of it.


      DBrowning,

      Thanks, as it doesn't look like it's going to be resolved anytime soon, I'll reconfigure Jamf Connect so that it doesn't use the Policy Banner but points to another location and remove the Policy Banner

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      • jezza
      • Contributor
      • Dec 29, 2023 8:25 PM UTC

      Plus one for this issue, I will be raising it with Apple shortly

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      • jezza
      • Contributor
      • Dec 29, 2023 11:53 PM UTC

      @aburrow007 may I ask why you chose to remove the policy banner?

      aburrow007
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      • aburrow007
      • Author
      • Jamf Heroes
      • Jan 8, 2024 4:03 AM UTC

      @aburrow007 may I ask why you chose to remove the policy banner?


      jezza,

      JamfConnect by default uses the same file "/Library/Security/PolicyBanner.*"

      As users have started to see it prior to filevault login (which shouldn't happen) and then again as part of the JamfConnect login flow it was a nuisance.  I moved the file to another location so that it wasn't appearing at filevault stage and updated the configuration profile for JamfConnect to point at the new file location.  It now only appears as part of the JamfConnect login flow.

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