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Question

Poor Network Connection Strength

  • June 12, 2024
  • 10 replies
  • 48 views
nikole_blanchar
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Hello,

I continue to get this message when I am on JAMF Pro Cloud ...

 

Poor network connection strength.
Changes may not be saved.
 
I have tested our network - and speed is fine. We do not have any other problems on any other sites. I have checked out firewall. Everything fine.
 
Any suggestions?
 
Nikole

    10 replies

    AJPinto
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    • AJPinto
    • Legendary Contributor
    • 2802 replies
    • June 12, 2024

    If you have ruled out things like firewalls, VPN clients, tunneling and SSL redirection you probably need to open a ticket with Jamf. Your server may be in a non-ideal geographic area for you.

    J
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    • jsparaclete
    • New Contributor
    • 2 replies
    • June 16, 2024

    Same here. I thought it was the site network but today I am home an it continues while I am editing config profiles...

    S
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    • s_gaynor
    • Contributor
    • 11 replies
    • June 28, 2024

    Same issue, I think I'm only really seeing it when editing config profiles and then most specifically when using the "filter results" field to add computers or computer groups to the scope.

    K
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    • kbreed27
    • Contributor
    • 48 replies
    • July 10, 2024

    Same issue, I think I'm only really seeing it when editing config profiles and then most specifically when using the "filter results" field to add computers or computer groups to the scope.


    I'm seeing this issue too. Any changes? I'm hosted on-prem and all ping times from my host machine and from server to server are 3ms or less. 

    R
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    • R_C
    • Contributor
    • 44 replies
    • July 30, 2024

    I'm seeing this issue too. Any changes? I'm hosted on-prem and all ping times from my host machine and from server to server are 3ms or less. 


    Same. Also on-prem.

    K
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    • kbreed27
    • Contributor
    • 48 replies
    • July 30, 2024

    Same. Also on-prem.


    Try using Chrome. This resolved my issue 100%

    E
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    • espinozac
    • New Contributor
    • 1 reply
    • October 1, 2024

    We have it on our premises too, I use google chrome and this message keeps showing up.

    J
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    • jsparaclete
    • New Contributor
    • 2 replies
    • October 1, 2024

    We have it on our premises too, I use google chrome and this message keeps showing up.


    Yes, no resolution so far. Only happens when I'm editing config profiles.

    --
    Deb Stevens
    Technology Director
    Paraclete High School
    C
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    • cdenesha
    • Honored Contributor
    • 862 replies
    • October 2, 2024

    I've been seeing this on and off for months. I don't see any relationship between when I get this yellow box at the bottom right of the page, and my network connection. After a couple of minutes I'll get a green box 'Restored' but it can go yellow again shortly after. We are cloud hosted in the same region as our instance.

    I can log in or just come back after a few minutes, and the next time I do something I have to wait... on any page I try... Makes me wonder if SSL is somehow related. I don't know how to troubleshoot though, and I cannot intentionally reproduce.

    howie_isaacks
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    • howie_isaacks
    • Esteemed Contributor
    • 780 replies
    • November 15, 2024

    I see this a lot but only on my company-owned MacBook Pro. I never see it while using my personal MacBook Pro. This makes me believe the cause is one of the many (too many) agents I have to install on our Macs. It may also be the Global Protect connection that is always running. Lately, the whole Jamf admin web experience has been poor while using my work laptop. I'm going to talk to my network people about it, but I don't expect much to be done.


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