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Question

PRINTERS section missing from inventory data

  • February 24, 2023
  • 4 replies
  • 16 views

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I just noticed that the PRINTERS section of the computer inventory is missing.  Has anyone else noticed this?

How are we supposed to now see what printers are installed on a mac?

version: 10.42.1-t1667311080

4 replies

sdagley
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  • Jamf Heroes
  • 3567 replies
  • February 24, 2023

@tcandela Works for me in JSS 10.42.1. Do you have "Collect printers" enabled in Settings->Computer management->Inventory collection?


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  • Author
  • Contributor
  • 993 replies
  • February 24, 2023

@tcandela Works for me in JSS 10.42.1. Do you have "Collect printers" enabled in Settings->Computer management->Inventory collection?


@sdagley  thanks i just checked Settings->Computer management->Inventory collection and the box for it  (collect printers) is unchecked.  Not sure who did it but am asking about it.  There is only one person in the history, so it must of been that person.


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  • Author
  • Contributor
  • 993 replies
  • February 25, 2023

@sdagley  thanks i just checked Settings->Computer management->Inventory collection and the box for it  (collect printers) is unchecked.  Not sure who did it but am asking about it.  There is only one person in the history, so it must of been that person.


@sdagleydoes collecting inventory information for something like 'printers'  add bloat to the JAMF database?


sdagley
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  • Jamf Heroes
  • 3567 replies
  • February 25, 2023

@sdagleydoes collecting inventory information for something like 'printers'  add bloat to the JAMF database?


@tcandela Any inventory data you collect is going to increase the size of your database. If you're hosted in Jamf Cloud that shouldn't be an issue. If you're running an on-prem Jamf Pro instance you should be monitoring the available free space on your MySQL server to make sure you're not running low.