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Question

Private Access Gateway issue in Jamf Trust

  • February 9, 2024
  • 1 reply
  • 22 views

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hi,

i am trying to create a site to site tunnel between our Jamf Trust tenant and our Meraki MX 100 firewall on prem, no matter what proposal or cypher settings i try, i cant seem to get the tunnel up.

I see this error on the Jamf Trust log and i assure you, everything has been entered correctly

Definition
Your authentication failed due to an error in the IKE_AUTH exchange.
Troubleshooting
  • Verify the IKE domain ID on the customer side is correct.
  • Verify you are using IKEv2.
  • Verify that you have specified the correct matching pre-shared keys.

1 reply

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  • New Contributor
  • July 23, 2024

Did you manage to get this connected?