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Problems with local administrator account created during Prestage

  • March 13, 2023
  • 2 replies
  • 35 views
M
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Hi Everyone!

I help manage macs for a university and lately we've been having some issues with our local admin account created during prestage enrollment. It's become an issue where the account will create, and we will be able to login to the local account for a while and then suddenly without any indication we won't be able to login to the account or use it for admin privileges. Has anyone else had this issue? I haven't been able to find anything in the records for computers that this happens on and am lost now.

Best answer by MarkyMark62

After some more digging it seems like our laps solution that wasn't working for the longest time started to work, and was causing the confusion.

    2 replies

    AJPinto
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    • AJPinto
    • Legendary Contributor
    • 2801 replies
    • March 13, 2023

    Check for password configuration profiles. If you have a max password age for example the moment that admin account hits that requirement you will not be able to log in. If you are logging in to the locally you should be prompted to change the password. Other methods of logging in will just fail.

    M
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    • MarkyMark62
    • Author
    • New Contributor
    • 1 reply
    • Answer
    • March 16, 2023

    After some more digging it seems like our laps solution that wasn't working for the longest time started to work, and was causing the confusion.


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