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Question

Profile Installation failed

  • Sep 19, 2023 4:59 PM UTC
  • 6 replies
  • 249 views

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Our MDM profile is current and in date, however we seem to be having issues on enrolment of devices that are being enrolled manually by end users who are not local. Has anyone seen this message before? Checked all local JAMF Pro credentials associated with our JAMF pro instance and nothing jumps out or seems obvious.

We incorporate ABM, however some devices we have are purchased outside of Apple and ABM this is one of those any thoughts would be welcome. 

 

Thanks 

 

6 replies

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  • Honored Contributor
  • Sep 19, 2023 5:20 PM UTC

How are the Macs being enrolled - via the /enroll endpoint or another method?


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  • Author
  • New Contributor
  • Sep 20, 2023 7:35 AM UTC

End users are provided with a self enrolment link to self enrol their devices, some devices we have need to be self enrolled because they are not purchased through Apple direct therefore do not get added to our ABM environment.


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  • New Contributor
  • Jan 22, 2024 9:18 AM UTC

End users are provided with a self enrolment link to self enrol their devices, some devices we have need to be self enrolled because they are not purchased through Apple direct therefore do not get added to our ABM environment.


Hello Bro, did you solve this issue? 


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  • New Contributor
  • Feb 20, 2024 12:16 PM UTC

Hello Bro, did you solve this issue? 


anyone?


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  • Author
  • New Contributor
  • Feb 20, 2024 12:34 PM UTC

Hello Bro, did you solve this issue? 


No never solved it


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  • New Contributor
  • Feb 20, 2024 8:45 PM UTC

No never solved it


I did solve it today, it was a re-used device. I cleared the record from Jamf, did jamf removeFramwork and smooth sailing from there.