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Question

Profile Installation Failed

  • February 27, 2025
  • 2 replies
  • 35 views

shikhartodaria
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We have been trying to manually enroll few Macs and since last week, we are getting the attached error message. These Mac were enrolled to a different JAMF server, and we remove the old profiles before starting our own enrollment process.

We are not facing any issues while manually enrolling any other devices apart from those specific ones.

I have confirmed that MDM certificate and all profiles are fine.

 

Any idea what might be causing this?


Thanks

2 replies

Shyamsundar
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  • Jamf Heroes
  • February 27, 2025

try with sudo jamf RemoveFramework

 


AJPinto
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  • Legendary Contributor
  • February 27, 2025

Honestly, you really dont want to manually enroll devices. You should be using Automated Device Enrollment; this is what apple pushes stupidly hard for us to use.

 

As far as the error itself, make sure any traces of the previous management are totally removed and that macOS is current and the time/date are correct on the device. You also have 8 minutes from downloading the profile to install it.