Skip to main content

So, this is only happening when trying to install an enrollment profile on an iOS device running software version 13.1.3. we are currently using Apple Configurator 2 to deploy our iPad devices to connect with our Profile Manager.

Message:

Profile Installation Failed
The server certificate for "https://...../devicemanagement/api/device/auto_join_ota_service" is invalid.

We use a self-signed certificate and it has been working just fine up until this week. I have gone through and looked at the certificates and settings for the server and everything checks out just fine.

I also tried a few tips from various forums and it still no luck. Hoping to see if anyone can help with this.

Thanks!

I don't know much about these things but no one else has answered so..

Perhaps this link "Requirements for trusted certificates in iOS 13 and macOS 10.15" will help? I saw another post where a 'Subject Alternative Name' is now required.