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Question

Registration with InTune fails on macOS Ventura Beta

  • June 20, 2022
  • 12 replies
  • 32 views

lmathews
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I installed the beta of the new macOS Ventura to test things before Apple starts shipping laptops with it in the fall. I am running into errors when trying to register with InTune (surprise surprise). I get the initial Authentication for JamfAAD pop up with the instructions, that immediately disappears and I get the Registration with Intune failed error box.

Thoughts?

12 replies

Hugonaut
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  • Esteemed Contributor
  • 574 replies
  • June 20, 2022

Can you manually enroll/register the macOS Ventura Beta into Intune?


lmathews
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  • 17 replies
  • June 20, 2022

Can you manually enroll/register the macOS Ventura Beta into Intune?


No, when I open Company Portal, its just gives me 'this device is not managed'. Enroll is grayed out in there.


Hugonaut
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  • Esteemed Contributor
  • 574 replies
  • June 20, 2022

No, when I open Company Portal, its just gives me 'this device is not managed'. Enroll is grayed out in there.


I should've added further detail, if Jamf is not on the machine/not enrolled into jamf, can you enroll the device into Intune?


lmathews
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  • 17 replies
  • June 20, 2022

I should've added further detail, if Jamf is not on the machine/not enrolled into jamf, can you enroll the device into Intune?


i have not tried that yet. 


Hugonaut
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  • 574 replies
  • June 20, 2022

i have not tried that yet. 


If I were troubleshooting, I would try that to see if Intune recognizes the Ventura Beta - you never know, if that's not the case then I'd open a support ticket with Jamf Pro Support & see if they have any Product Issue info in the works, I have not tested macOS Ventura Beta + Jamf AAD Intune Integration yet. When I do, I'll follow up. Hope this helps!


lmathews
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  • 17 replies
  • June 20, 2022

If I were troubleshooting, I would try that to see if Intune recognizes the Ventura Beta - you never know, if that's not the case then I'd open a support ticket with Jamf Pro Support & see if they have any Product Issue info in the works, I have not tested macOS Ventura Beta + Jamf AAD Intune Integration yet. When I do, I'll follow up. Hope this helps!


yeah ill give it a shot. that was my next thing was to open a ticket. thanks!

 


lmathews
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  • Author
  • Contributor
  • 17 replies
  • June 20, 2022

If I were troubleshooting, I would try that to see if Intune recognizes the Ventura Beta - you never know, if that's not the case then I'd open a support ticket with Jamf Pro Support & see if they have any Product Issue info in the works, I have not tested macOS Ventura Beta + Jamf AAD Intune Integration yet. When I do, I'll follow up. Hope this helps!


forgot, cant register intune without using Jamf Self Service...the way our Azure is setup. i'll have to open a ticket.


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try running the command in terminal and see 

/Library/Application\\ Support/JAMF/Jamf.app/Contents/MacOS/JamfAAD.app/Contents/MacOS/JamfAAD gatherAADInfo -disable-cache-read


mojo21221
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  • Valued Contributor
  • 117 replies
  • June 21, 2022

Are you using https://docs.microsoft.com/en-us/mem/intune/configuration/use-enterprise-sso-plug-in-ios-ipados-macos-with-jamf-pro ? and or Jamf AAD Webview for enrollment? We have had much better luck since we started using Webview. Push this config profile before enrolling into MS CA. (Not sure if it needs a restart as well) 


lmathews
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  • June 23, 2022

Are you using https://docs.microsoft.com/en-us/mem/intune/configuration/use-enterprise-sso-plug-in-ios-ipados-macos-with-jamf-pro ? and or Jamf AAD Webview for enrollment? We have had much better luck since we started using Webview. Push this config profile before enrolling into MS CA. (Not sure if it needs a restart as well) 


same error after doing the Jamf AAD Webview for enrollment, even after a restart.


lmathews
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  • 17 replies
  • June 23, 2022

try running the command in terminal and see 

/Library/Application\\ Support/JAMF/Jamf.app/Contents/MacOS/JamfAAD.app/Contents/MacOS/JamfAAD gatherAADInfo -disable-cache-read


same error, just in the terminal window


EngineerO
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  • 15 replies
  • September 19, 2022

same error after doing the Jamf AAD Webview for enrollment, even after a restart.


For me adding the WebView  CP worked.