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Question

Remote Management

  • August 8, 2022
  • 3 replies
  • 8 views

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I am trying to update the mac mini fleet via remote (mac screen sharing app). After the monetary update, I can see the login screen, but I am not able to type the username or password but mouse is working OK only the keyboard input is having a problem. Remote management from MDM enabled. I also tried the kickstart command via a script; the same behavior for most of the mac minis.

3 replies

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  • New Contributor
  • August 8, 2022

Hello

 

Do you use a third party app for the login, such as noMAD? if so, you will need to disable and re-enable it to fix this issue, Thats how we overcame this issue when it affected our fleet.


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  • Author
  • New Contributor
  • August 8, 2022

No, we don't use any product for login


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  • Contributor
  • August 9, 2022

It's a shot in the dark, but have you tried a PPPC profile on these? Specifically one that allows input monitoring.