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Might anyone have any tips on how to better handle some of our popular apps like MSFT Authenticator, Outlook, and Teams that were deployed with the Remove on Unenroll restriction set to on? With a migration coming up we would want these apps to remain on the device through a soft MDM wipe.  We may be looking at a complete removal/uninstall/reauthentication of the applications which is not a fun user experience.


I will be testing a few more scenarios but want to make sure I’m not missing something.  Thanks in advance.

There is not really a good solution to migrate MDM's. You can uncheck the remove on uninstall box, but the apps will still lose their configuration and need to be set back up when the device enrolls in to the new MDM. Keep in mind, if you are not wiping devices and enrolling with Automated Device Enrollment you will not get Supervision over the device, and cannot perform some tasks like tell devices to install OS updates.


 



  • All sales pitches aside, the best user and tech experience when migrating MDM's is to wipe and load.

  • Im not sure what you define as a "soft wipe", but if the device is not going through setup assistant it is not being "wiped" and will not go through automated device enrollment and will not be supervised.

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