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I have a pair of iPads where the device certificate has expired, and they no longer seem to be communicating with our instance.

How can I renew these certs, or otherwise get these in working order again?

I do believe they will need to be wiped and reenrolled into Jamf. 

You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.

You will need to reinstall iPadOS. If you have the ability to reinstall iPadOS restricted with a configuration profile you will need to use DFU mode. Then reenroll in to MDM.


Thanks, DFU was the step I needed.

It was offline long enough to have its device cert expire, so there was nothing I needed to save on it in my case.

So if a device is offline long enough to where the cert expires, it needs to be DFU restored in order to be re-enrolled? Noted.

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