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Question

Return to Service 401 Unauthorized Error

  • November 1, 2024
  • 2 replies
  • 25 views

glsmith
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Have one iPad that is getting a 401 Unauthorized Error when the Return to Service app is opened and tap Reset. 

2 replies

agungsujiwo
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  • Contributor
  • November 2, 2024

do you have a screenshot (401 Unauthorized Error ) ?


glsmith
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  • Author
  • New Contributor
  • November 4, 2024

The issue was the client_secret had changed for another use case using Return to Service. Once the updated client_secret was added in the app configuration started working again.