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Question

Safari Autofill Option Greyed Out

  • January 31, 2018
  • 3 replies
  • 71 views
J
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Hello, I have a configuration profile that has "Allow Safari Auto-Fill" enabled under the Applications Tab of Restrictions. We have over 600 users on this profile, and randomly have users that report that the Safari Autofill Option Greyed Out. I have two users reporting the issue now. One is on an MBP with 10.12.4, and the other is on an iMac with 10.13.3.

I know there is a similar discussion from 2016, but none recommendations I have found online seem to address the issue. Has anyone had and resolved this issue?

    3 replies

    C
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    • Chriskmpruitt
    • Contributor
    • January 31, 2018

    Remove those computers from the config profile scope, then add them back so they get the updated profile

    I know we have had issues with config profiles playing nice with different versions of Safari

      J
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      • justingrigg
      • Author
      • New Contributor
      • January 31, 2018

      Chriskmpruitt, Thank you for responding! That was the first thing I tried and it didn't help the issue. I even wiped the machine and as soon as it re-joined jss it lost access again! It's pretty strange.

      C
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      • Chriskmpruitt
      • Contributor
      • January 31, 2018

      are you guys on JAMF pro 10? what OS are the ones that are working? could you update those 2 computers?

      I know this will sound strange, but this has worked for us before

      uncheck "Allow Safari Auto-Fill" scope to all machines (everyone will lose access)

      then check "Allow Safari Auto-Fill" scope back out to all machines.

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