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Question

Safari Extensions Not Appearing

  • October 5, 2023
  • 2 replies
  • 16 views

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Hello all,

I've been trying to troubleshoot this issue for a while and I'm at a point that I'm not sure what to do.

A user reached out with the issue that safari extensions do not show up in safari settings after being installed from the app store. After checking, I found that it was true for all devices in our environment.

I have excluded myself from all security configurations deployed to our environment, as well as uninstalled McAfee completely to rule out that possibility. The issue persists.

I have also gone into settings and allowed any downloaded app from the app store.

Any ideas on what could be happening? Thanks!

2 replies

AJPinto
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  • Legendary Contributor
  • October 6, 2023

How safari handles extensions is finicky. Have the users tried launching the Application to see if the extension injects in to Safari?


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  • Author
  • New Contributor
  • October 9, 2023

How safari handles extensions is finicky. Have the users tried launching the Application to see if the extension injects in to Safari?


Yes users and I have launched several applications to see if the extension injects into Safari, but it doesn't seem to do anything.