Dear JAMF Support Team,

We have configured NDES on our internal Root CA and verified that the iPad can reach the NDES URL (https://ip/certsrv/mscep/mscep.dll) — communication is working correctly.

For testing, we created a new SCEP profile in JAMF School and pushed it to the iPad. The Root CA certificate payload was successfully pushed and is reflecting on the iPad.

Issue:

• The client certificate is not being issued.

• There is no certificate request appearing in the Certificate Authority.

• Communication between iPad SCEP profile and CA is not occurring as expected.

Steps already completed:

1. Root CA certificate pushed to iPad via JAMF School → verified installed.

2. NDES installed and configured on Windows Enterprise CA.

3. SCEP profile created in JAMF School with correct NDES URL and shared secret.

4. Verified iPad can access the NDES URL via Safari.

We request:

• JAMF School NDES / SCEP documentation to verify proper configuration.

• Guidance on troubleshooting why the SCEP profile is not generating a client certificate request.

Please advise the next steps to resolve the issue.

Thank you for your support.

Best regards,