How old are the Apple TVs? Are they connected over ethernet or wifi?
How old are the Apple TVs? Are they connected over ethernet or wifi?
Most of them are 4 years old, some are 1 or 2 years old. They are connecter over ethernet.
We have been working with our Apple rep. It is an issue on Apple's side. I suggest opening a ticket with Apple as they are actively investigating it - we have 825 out of our 1400 ATV's updated...
I just got notified in my open ticket that they identified the core problem and have made changes to address the issue. They are asking to test beta 5 18.1 to see if it is resolved. If you want to test for yourself.....
The problem is solved by tvOs 18.1
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