I noticed for our Shared iPads that screen recording is not available in the Control Center. I don't seem to be able to change anything in Control Center either. I have been trying to find if there's a restriction profile selection that is enabled that is stopping this but I'm coming up empty. Maybe I'm missing something. Has anyone else had this issue?
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Screen Recording not available on Shared iPads
+15Best answer by dletkeman
The information didn't really help. In fact I believe it's plain wrong in some cases, or unnecessarily vague in other cases.
After contacting Jamf Support the issue is related to iOS 18 and effects iPads with a layout configuration applied. Jamf has filed a ticket with Apple, which means that any fix would be released in a future version of iOS and not Jamf School. I'm still working through the issue with Jamf School support but that's is in effect the solution to this issue.
+15The information didn't really help. In fact I believe it's plain wrong in some cases, or unnecessarily vague in other cases.
After contacting Jamf Support the issue is related to iOS 18 and effects iPads with a layout configuration applied. Jamf has filed a ticket with Apple, which means that any fix would be released in a future version of iOS and not Jamf School. I'm still working through the issue with Jamf School support but that's is in effect the solution to this issue.
+15As a followup Jamf Support also sent me the following:
In our testing we have been unable to make changes to Control Center on Shared iPads devices running iOS18+ and then after further digging we found the following Apple Documentation which specifies that Shared iPads are unable to add or remove items from the control center.
+5The information didn't really help. In fact I believe it's plain wrong in some cases, or unnecessarily vague in other cases.
After contacting Jamf Support the issue is related to iOS 18 and effects iPads with a layout configuration applied. Jamf has filed a ticket with Apple, which means that any fix would be released in a future version of iOS and not Jamf School. I'm still working through the issue with Jamf School support but that's is in effect the solution to this issue.
Just want to see if you’ve found a solution for this. I understand the limitations around adding icons to the Control Centre on Shared iPads, but with iOS 18 updates, the screen recording icon has been removed—and oddly, not across the board. A few of our Shared iPads still have the screen recording option available in the Control Centre after the update, while most don’t.
Have you heard anything from Apple about this behavior or a possible fix? We'd really like to restore this functionality, especially for our younger students who rely on screen recording to capture their learning.
+15Just want to see if you’ve found a solution for this. I understand the limitations around adding icons to the Control Centre on Shared iPads, but with iOS 18 updates, the screen recording icon has been removed—and oddly, not across the board. A few of our Shared iPads still have the screen recording option available in the Control Centre after the update, while most don’t.
Have you heard anything from Apple about this behavior or a possible fix? We'd really like to restore this functionality, especially for our younger students who rely on screen recording to capture their learning.
I haven't followed up on this lately. It hasn't been a priority for me at the moment. I did submit feedback to Apple. I may loop back on this during the summer when things slow down for me.
+5As a followup Jamf Support also sent me the following:
In our testing we have been unable to make changes to Control Center on Shared iPads devices running iOS18+ and then after further digging we found the following Apple Documentation which specifies that Shared iPads are unable to add or remove items from the control center.
Looks like this is finally fixed with iOS 18.5.
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