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Question

Self Service+ 1.0.0 now available on Jamf Account!

  • January 21, 2025
  • 32 replies
  • 155 views

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32 replies

saeid_agheli
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  • Contributor
  • January 24, 2025

Once we get the admin workflows completed, which are in process as I type this, selecting which version of Self Service you wish to administrate will be identified and uninstall the version NOT selected automatically.  Stay tuned for that work deliverable.  


Thanks for response


sara_graves
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  • Author
  • Employee
  • January 24, 2025

Looks nice! However...

I've just installed this on my machine, and opening Self Service+ fires up macOS Onboarding, even though onboarding already completed using "Classic" Self Service months prior. Is this a bug, or do I need to push out a different script to tell Self Service+ that onboarding has already completed?


I wanted to confirm with the team @SuperDuperRob, the onboarding workflow should launch independently of the installation of Self Service+.  If the status flag for the machine(s) was identified as "needed onboarding" then that workflow would take place. Let us know if you continue to see this work incorrectly and we'll dig in further.

 

Adding more content here - my response is accurate but we have gone ahead and logged a ticket to investigate this further. Thank you for mentioning the onboarding workflow as a focus.


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  • New Contributor
  • January 24, 2025

Looks nice! However...

I've just installed this on my machine, and opening Self Service+ fires up macOS Onboarding, even though onboarding already completed using "Classic" Self Service months prior. Is this a bug, or do I need to push out a different script to tell Self Service+ that onboarding has already completed?


We've seen this effect as well. I'm also guessing it needs a separate script before mass migration / deployment of the new version to avoid existing systems from redoing the "onboarding app installs"


sara_graves
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  • Author
  • Employee
  • January 28, 2025

Will will be able to modify the welcome banner (Image attached). Additionally, it says users can request applications. Is this a feature that will be available for macOS or only stay true for iOS devices?


The branding settings of Self Service will modify both legacy(classic) Self Service and Self Service+.  We are working on easier admin workflows in Jamf Pro now to assist with this workable yet clunky solution.  The sub-header siting "request" has been brought back to our marketing team for re-evaluation.  Currently requesting apps is only on iOS devices.  


gda
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  • Contributor
  • February 6, 2025

Are there plans to add SelfService+ to Patch Management?


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  • New Contributor
  • February 6, 2025

Bonjour,
Je trouve que la navigation dans les policy du SelfService+ est moins ergonomique avec la perte de l'arborescence des catégories lors navigation dans celles-ci.

Est-il possible de garder cette arborescence dans le volet de gauche ?
Cordialement,

MathieuJ


sara_graves
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  • Author
  • Employee
  • February 6, 2025

Bonjour,
Je trouve que la navigation dans les policy du SelfService+ est moins ergonomique avec la perte de l'arborescence des catégories lors navigation dans celles-ci.

Est-il possible de garder cette arborescence dans le volet de gauche ?
Cordialement,

MathieuJ


Thank you for the suggestion. The new layout comes from feedback over the years concerning Self Service+ and the application navigation. Your feedback is useful and will be taken under consideration.