@martenblank

chheers!
same issue resolved with yr asistance

cheers mate!

@mark.mahabir

ran into the same issue today and deleted the username (in user location) of the inventory record resolve the issue.

When we open self service, we connect and can run stuff inside. Leaving it up on screen, after a few minutes we get the red bar at the bottom saying it cannot connect, try again. Clicking on home or reconnect and it comes back for a while. (We are cloud 10.9)

@swhps we see the same thing, it's like a time has been reached, CMD+R or clicking the home button refreshes it and everything is fine until the next time out.

Edit: Running 10.14.3 on prem.

I also see the red bar at the bottom occasionally, but it disappears a few seconds later. We are running v10.7.1 currently, on prem.

@swhps @jcalvert Im also seeing the red bar occasionally pop up. Running 10.9 on premises..

We are running cloud 10.10.1. We are seeing the exact same thing. We are trying to deploy OneDrive to all computers but it is giving me an error message that it "cannot connect to a push server".

I tried to deploy it through Self Service and get the red banner at the bottom. When it does connect, the "Installing" just sits and spins.

There are some JamfCloud issues in the US I believe. See here

I had this issue, and it was caused by a VPN config profile that was assigned to Self Service- I removed the profile and the issue was resolved.

Hope this helps someone!

you can try:
Holding down the option key whilst starting self service.
This re establishes connection and cooms
Worked for me when we had the same issue.

G'LUCK

Multiple computers in my environment encountered this similar problem since last Thursday, November 18.  No resolution from Jamf support yet.  Anyone else in the standard cloud having the same problem with their Jamf Pro instance?

[2021-11-19 15:57:09] error connecting to server: Error Domain=com.jamfsoftware.jamfappcommerror Code=100 "(null)" UserInfo={HTTP Status Code=502}
[2021-11-19 15:57:09] Server Connectivity State change - state: notActive, user: nil
[2021-11-19 15:57:09] Error: Error Domain=com.jamfsoftware.jamfappcommerror Code=100 "(null)" UserInfo={HTTP Status Code=502}

This is affecting my environment again.  Not good.