+3Tried resetting the dock, reinstalling self service but the icon is always larger than the other icons in the dock. Any reason why? Theres no magnification enabled or anything obvious I can see, the icon uploaded to Jamf is 512x512 as per the recommendations, even the stock icon appears larger than other dock icons.
+8If you want to be consistent with system icons, preparing an icon in correct size (412x412) placed correctly within a 512x512px PNG file with a properly rounded corners and a drop shadow is unfortunately on you. But this at least gives you freedom to go beyond, as is the case for icons of Automator, Chess, Photo Booth, Preview, TextEdit and the likes.
Refer to Apple's Human Interface Guidelines for more info.
+6Did you ever solve this?
+4I am seeing the exact same issue.
In Jamf, under Settings - Self Service - Branding, it shows "Icon to display on the Login screen and in the header. Recommended 180x180 pixels and PNG or GIF format".
I uploaded a 180x180 pixels icon in PNG format and with rounded corners, but it still shows up as bigger than the other icons on the Dock and it's super annoying.
Was anyone able to find a solution?
+3I’m facing the same issue with the Self-Service logo (180x180 pixels). So my question remains: does anyone know how to create it in the correct size?
+2The first answer is correct. You need to have a tool like photoshop or illustrator to make an icon that is 412px, but the image you make is 512px and then make the background transparent. That way you still upload the big picture, but because the background is transparent, it only shows the 412px visible image. Its a bit confusing to explain, but this is working atleast.
I uploaded an image to explain what i mean, it shows the app icon, but the total image size is larger, than the icon itself, only the background is transparent and that way making the icon smaller.
+3The first answer is correct. You need to have a tool like photoshop or illustrator to make an icon that is 412px, but the image you make is 512px and then make the background transparent. That way you still upload the big picture, but because the background is transparent, it only shows the 412px visible image. Its a bit confusing to explain, but this is working atleast.
I uploaded an image to explain what i mean, it shows the app icon, but the total image size is larger, than the icon itself, only the background is transparent and that way making the icon smaller.
This workaround worked for me—thank you for the recommendation!
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