Self Service Plus window is blank

Hello, we have a few users whose SS+ screen is blank on the right side. All the left sidebar menu items are present ( Home, Bookmarks, Catalog, etc. ) but clicking on them doesn’t display anything to the right. Logging in via the login link on the lower left shows the user’s name but yields the same result. We typically have people sync their Entra ID password via the ‘change password’ link on the Home page but the option to do so is no longer there. We’ve tried reinstalling SS+, as well as deleting its cache from the Library, but nothing changes. Any suggestions on what to check next? All affected users are on Tahoe but so are many others in the org and they aren’t seeing the same issue. Thanks,