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Question

Self Service+ Sign In Pop-Up

  • March 23, 2026
  • 2 replies
  • 57 views

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Hi, everyone!

We are in the “Pilot” stage of our Self Service+ deployment.  For the most part everything has run smoothly while deploying as a policy to our “test” group and our “pilot” group.  I scoped the policy to our “pilot” group on 3/23/26 and did not receive any reports of any strange activity or concerns.  However, this morning, three different users reported seeing a Self Service+ pop-up when they logged into their machines for the start of the work day.  When my colleague and I were testing this policy on our test machines, we did not see this pop-up or anything else happen out of the ordinary.  I know that this is considered  “expected behavior” but, I would like to figure out why it has only happened for three spereate individuals and no one else (as of yet).

Has anyone else experienced or heard of this pop-up occuring on there end?  



TIA!

-Michael G.


 

 

2 replies

Ahadub
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  • Contributor
  • March 25, 2026

Are your test group(s) Computer Groups or User Groups?  Would expect to see that if it was a user group.


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  • Author
  • New Contributor
  • March 25, 2026

All of our groups, including test groups, are computer groups.  Thanks for the insight.