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Self Service+ wants to access key "Jamf Connect" in your keychain (Will not Accept PW and close)

  • November 4, 2025
  • 3 replies
  • 1945 views

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Connect 3.4.0

Self Service+ 2.12.0

OS 26.1 Tahoe (Many other machines on 26.0.1)

I can not get this prompt to close no matter what I do. Everything in the back end seems fine with my machine and my connection to Jamf, self service, connect, everything, it all seems fine. Anyone have any ideas?  I did not see this issue prior to updating OS from 26.0.1 to 26.1 and that is the only thing I can think of that may be triggering it.

 

I have tried deleting associated keys and allowing them to regen, I have tried flushing and re-pulling Config Profiles and Policies. P&S settings are all good. I have fond that if I leave the window there for 30min or more, it will finally close after entering PW and selecting Always Allow, but then comes back up after Reboot.

 

Best answer by SlipStream

Installing the Jamf Connect login package for v3.5 does resolve this, and stops the Keychain prompts from appearing at each start-up of the Mac.

3 replies

easyedc
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  • Esteemed Contributor
  • November 4, 2025

I’m also getting this. There was the release of Jamf connect 3.5 but I haven’t tried to install that to see if it resolves the issue.


SlipStream
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  • Jamf Heroes
  • Answer
  • November 4, 2025

Installing the Jamf Connect login package for v3.5 does resolve this, and stops the Keychain prompts from appearing at each start-up of the Mac.


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  • Author
  • New Contributor
  • November 4, 2025

Installing the Jamf Connect login package for v3.5 does resolve this, and stops the Keychain prompts from appearing at each start-up of the Mac.

 

Thank you for this ​@SlipStream, I had not noticed the update published. I do believe it is the resolution.