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Question

Set DNS - "not running"

  • Aug 3, 2022 2:22 PM UTC
  • 2 replies
  • 65 views

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Hi All,

 

I am trying to set all my laptops DNS servers to Cloudflares. I set a test policy which does this:

 

I see it on my test laptop, but its showing as "not running". Is there a permission or something I need to invoke it?

 

 

2 replies

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  • Author
  • New Contributor
  • Aug 4, 2022 5:11 PM UTC

No thoughts from anyone?


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I'm having the same issue and found your thread. If you did find a solution let me know, otherwise I might put in a ticket with Jamf Support to see if they're aware of any issues.

Edit: Figured it out. The issue is the DNS payload is ignored when you have a content filter payload already deployed. In our case, it was Cisco AnyConnect, and removing it allowed the DNS filter to activate. It was listed as a known issue here: Known issues with iOS/macOS system Encrypted DNS (DoH) support - Troubleshooting - NextDNS Help Center