Skip to main content
Question

Set DNS - "not running"

  • August 3, 2022
  • 2 replies
  • 9 views

Forum|alt.badge.img+3

Hi All,

 

I am trying to set all my laptops DNS servers to Cloudflares. I set a test policy which does this:

 

I see it on my test laptop, but its showing as "not running". Is there a permission or something I need to invoke it?

 

 

2 replies

Forum|alt.badge.img+3
  • Author
  • New Contributor
  • 8 replies
  • August 4, 2022

No thoughts from anyone?


Forum|alt.badge.img+8
  • Contributor
  • 18 replies
  • September 9, 2022

I'm having the same issue and found your thread. If you did find a solution let me know, otherwise I might put in a ticket with Jamf Support to see if they're aware of any issues.

Edit: Figured it out. The issue is the DNS payload is ignored when you have a content filter payload already deployed. In our case, it was Cisco AnyConnect, and removing it allowed the DNS filter to activate. It was listed as a known issue here: Known issues with iOS/macOS system Encrypted DNS (DoH) support - Troubleshooting - NextDNS Help Center