Skip to main content

Hello everyone,

As you begin your evaluations and testing of Apple School Manager for classroom structure for both shared and 1:1 deployments and the subsequent testing of the new Apple Classroom app, please provide any feedback that you may have. Your experience and feedback is critical in how we provide the best interface into the JSS and best experience in your classrooms.

I will do my best to reply to any and all of your concerns as well as welcome any help from the community at large.

Sincerely,

Jim Henry Product Manager - EDU
jim.henry@jamfsoftware.com

@jutz4244 cdenesha's solution would be the most automatic. You can also update extension attributes using the JSS API.


I logged in to DEP the other week and was greeted with a prompt to update to Apple School Manager, I read up on it and it sounded like exactly the sort of thing we wanted now that we are starting to get in college owned iPads.

However it is worth mentioning that if you do this upgrade using the Apple ID you use for VPP, that ID will no longer be able to log in to the VPP Fulfillment Portal (I have an open support ticket with Apple about this issue at the moment).


As some customers may have already experienced, AppleCare can assist with merging Deployment Program accounts (DEP & VPP) if different Apple IDs were used for these two program sites. This is an important step that needs to be completed prior to upgrading to Apple School Manager.

US EDU Phone Support:
1 (800) 919-2775 (Ext. 83752)

Web Support:
http://www.apple.com/support/itunes/vpp-edu
http://support.apple.com/HT201232


@michael.devins Unfortunately, while merging DEP & VPP accounts before upgrading to Apple School Manager is the right thing to do in the long run (and can't be done after the ASM upgrade per Apple), it causes the problem @DanJ_LRSFC raised in the short-term. We also have an open support ticket with Apple because we can not use the Apple ID we were using for VPP (and DEP so it upgraded over to ASM fine) to login to the VPP Fulfillment Portal.


@jutz4244 it looks like I typed too soon.. Today I went to implement what I said and Position is not one of the fields I can match against?!?! And a User EA would indeed need to be populated with the API due to the fact that the User side was developed without the LDAP EA option. I have a case open with my TAM..


@Nick_Gooch Are your classes importing automatically on a schedule?


I cannot get Apple Classroom set up on JSS. I'm the 8th grade Language Arts teacher managing the JSS and all the technobabble is way above me. I have a class created with assigned devices and teacher but I can't get student iPad to show up on my iPad. All I get is use the join code and our devices are managed. I created a Smart group and all that did was bring in last year's students. Not helpful. I can't even delete them from the class. Any ideas?