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Question

Shared iPad Home Screen Wallpaper Failed Command in iPadOS 17

  • September 25, 2023
  • 1 reply
  • 37 views
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Hello all,

I am noticing that in iPadOS17 the method we used to set the Home Screen of a Shared iPad is no longer working.

Previously we were able to do so by sending the wallpaper out via a smart group. For some reason in iPadOS 17, this method now only works with the Lock Screen. The Home Screen just turns black, and in Jamf Pro I see the message in Failed Commands: 

Settings - WallpaperThe wallpaper image could not be applied.


Anyone else seeing this and/or have a solution?

Thanks!

    1 reply

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    • SimonGGS
    • Contributor
    • September 25, 2023

    Hi everyone,

    I can confirm that there is an issue with Shared iPads on iPadOS 17. Yesterday, I pushed out the update to our 150 Shared iPads and today I saw, that they all lost their wallpaper as well as the complete connection to our MDM. A connection with Apple Configurator 2 was not possible, too. The devices did not check in anymore and our team had to reset all of them via Recovery Mode.

    We are using Jamf School.

    Thanks!

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