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Question

Show us your Self Service branding

  • March 2, 2018
  • 146 replies
  • 731 views
AVmcclint
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I just upgraded to 10.2.1 and I'm drawing a blank for how I can brand our Self Service. I've sent the technical specifications of the icon and banner size to one of our graphic designers but without some samples of what is out there, we're kinda fumbling.

I've had a couple ideas for just boring company logo over a photo of our building. Blah. I've had another idea for a banner image that I can change out with static alerts like holiday hours, company events, special software updates that need users' attention. But I don't know how they would look with the Self Service window at different sizes. Unfortunately JamfPro doesn't give us a sandbox to play around in to preview things. (I'm struggling to get a test server working at the moment)

I know that the text overlay is white so our images have to have proper contrast for it to be seen, but I'd like to see some real-world examples. Let us see what you've got! :-)

    146 replies

    B
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    • bobv
    • New Contributor
    • March 2, 2018


    Everence Self Service

      AVmcclint
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      • AVmcclint
      • Author
      • Esteemed Contributor
      • March 2, 2018

      Does the banner image get embedded within the app itself or is it called for from the server? That would help me decide how dynamic I can be with the banner image. If the app itself is updated every time I change the pic or icon, then I may have to rethink some ideas.

      J
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      • jalcorn
      • Valued Contributor
      • March 2, 2018

        jmahlman
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        • jmahlman
        • Valued Contributor
        • March 2, 2018

        @AVmcclint If you ever change the icon or banner, it will pull it from the server when it opens and logs in next.

          C
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          • CapU
          • Honored Contributor
          • March 2, 2018

          Putting a picture in there never even occurred to me! Done now

            B
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            • blackholemac
            • Honored Contributor
            • March 2, 2018

            deleted

              AVmcclint
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              • AVmcclint
              • Author
              • Esteemed Contributor
              • March 19, 2018

              Here's what we ended up going with. It's a little bland for my tastes, but apparently our "company branding" needs to be uniform in all systems and all levels.

                L
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                • lars0n
                • New Contributor
                • March 19, 2018

                Work in progress! We are trying to use animated .gifs in the background but unfortunately they only load on server side :)

                  AVmcclint
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                  • AVmcclint
                  • Author
                  • Esteemed Contributor
                  • March 19, 2018

                  I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.

                    F
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                    • FritzsCorner
                    • Valued Contributor
                    • March 19, 2018

                    Is there anyway to change the font/text color for self service branding or are we just stuck with the defaults?

                      AVmcclint
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                      • AVmcclint
                      • Author
                      • Esteemed Contributor
                      • March 19, 2018

                      Ask and you might receive

                      Vote it up!

                        J
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                        • joshuasee
                        • Valued Contributor
                        • March 19, 2018
                        I believe animated GIFs and PNGs not working anywhere in Self Service is a known bug.

                        My understanding, based on my CCE class, was that animation was considered a bug since it resulted in the zooming icons effect if you converted an ICNS to PNG in Preview, and was deliberately removed.

                        J
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                        • joshuasee
                        • Valued Contributor
                        • March 19, 2018

                        More on topic, our Self Service is currently less adventurous:

                          C
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                          • chrisgreer
                          • New Contributor
                          • March 19, 2018


                          One of my fav parts of Jamf Pro is being able to brand Self Service. CEO loved it.

                            K
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                            • kerouak
                            • Valued Contributor
                            • March 20, 2018

                              A
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                              • adolfsson
                              • New Contributor
                              • March 20, 2018

                              Winter theme. Upvoted the FR about more settings for branding.

                                Hugonaut
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                                • Hugonaut
                                • Esteemed Contributor
                                • March 20, 2018

                                After seeing everyone else, I kinda wanna step my game up now!

                                Looking for a Jamf Managed Service Provider? Look no further than Rocketman Tech! Virtual MacAdmins Monthly Meetup - First Friday, Every Month
                                  J
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                                  • jalcorn
                                  • Valued Contributor
                                  • March 20, 2018

                                  @Hugonaut that looks awesome

                                    J
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                                    • jhalvorson
                                    • Honored Contributor
                                    • March 21, 2018

                                    Just a suggestion... Within Branding Name, enable Customize branding name and set the main header to:
                                    CompanyName Self Service
                                    (If you have "Self Service" in the Secondary header, you probably want to delete that.)
                                    When user's have the application open, the entire header name "CompanyName Self Service" will appear in the Apple menu bar for the title of the active application instead of just "Self Service." The actual application name within finder will still be "Self Service".

                                      J
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                                      • jimderlatka
                                      • Contributor
                                      • September 6, 2018

                                        H
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                                        • hjcao
                                        • Contributor
                                        • September 6, 2018

                                          mark_mahabir
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                                          • mark_mahabir
                                          • Jamf Heroes
                                          • September 6, 2018

                                            jphillips
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                                            • jphillips
                                            • Valued Contributor
                                            • September 6, 2018

                                              remus
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                                              • remus
                                              • Contributor
                                              • September 7, 2018

                                                easyedc
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                                                • easyedc
                                                • Esteemed Contributor
                                                • September 7, 2018

                                                I branded the name of the App and got a lot of tickets about "my self service disappeared" because the name change moved it's alphabetical placement. Oops.

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