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I just upgraded to 10.2.1 and I'm drawing a blank for how I can brand our Self Service. I've sent the technical specifications of the icon and banner size to one of our graphic designers but without some samples of what is out there, we're kinda fumbling.



I've had a couple ideas for just boring company logo over a photo of our building. Blah. I've had another idea for a banner image that I can change out with static alerts like holiday hours, company events, special software updates that need users' attention. But I don't know how they would look with the Self Service window at different sizes. Unfortunately JamfPro doesn't give us a sandbox to play around in to preview things. (I'm struggling to get a test server working at the moment)



I know that the text overlay is white so our images have to have proper contrast for it to be seen, but I'd like to see some real-world examples. Let us see what you've got! :-)



Question : after updating Self Service branding in the console, how do those changes propagate out to users? At the next check-in?


When the Self Service Application opens it checks in with Jamf and will update its branding.




Anybody using a GIF for a background?


Thanks @OGClayton. Does a Self Service notification including the custom app icon as well?


Initially, I also used my University's light green logo but I had to remove that because it changed the Self Service app's icon as well which will cause confusion from the Launch bar as the same-looking logo is also used for other shortcuts as well. Is there a feature yet where I can still show my University's logo in the Self Service app but keep the app's icon in the Finder showing its original Jamf logo?


Not to be a debbie downer here but if I were some of you I would pull the images, maybe redact some information and re-upload.


@LovelessinSEA How come? From what I’ve seen it’s just the header of Self Service.


@jgsims some have included their names and what companies they work/schools they work for. I ran this by Infosec here at work and it didn’t sit well for them either.


Gotcha, I appreciate the quick reply!



I've started playing around with this in our staging environment, and I have found a few interesting things:




  • If you change the name of Self Service, the entire app is replaced at the next check-in (jamf policy).

  • The client/server behavior is similar to a jamf binary upgrade ("Upgrading Self Service..." is seen in the logs).

  • If Self Service is still open when jamf policy runs, the existing app will crash. I have filed a bug.

  • Changing the icon takes effect immediately; and can be seen if you refresh Self Service.

  • Changing the icon also affects the application icon in Finder and the Dock.

  • The new icon also appears in the notification banner.


I wish we could do more with the branding, but we make do!


@TPG33k : does the banner graphic move around or shift up/down when the window is resized?


Just a logo for us. Nothing fancy, but it gets the job done.




@ajc196 : You're missing an image of Bully in the background.



@bradtchapman It moves, but it's totally acceptable.


I decided I wanted to play and Photoshop one day and ironically found a very-wide picture of the students that ran in the local paper (website). It made it easy to start with...I then took Bucky the Broncho and made him into an iPhone-shaped icon with smooth edges but not too much. Finally, because our district has a unified mascot for all the schools and "we are one family, one Broncho Nation", I carried that forth and put the more formal LSC Apple IT Support below it for the uninitiated. A part of me wants to put "Software Center for the Mac" like @tblackwell...I refuse on principle though...I've been using Self Service on the Apple side of the house for about 2 years before the Windows side started using Software Center....more users know the name Software Center though at the higher grades because the higher grades tend to be Windows deployments. Also, yes we spell Broncho here with an 'h' due to a funny mistake that occurred back in the early 1900s.


it'd be better if gifs worked


I really dislike the new look of Self Service. How we please revert it?


This will be known as the Self Service dark times... where nobody wants to show off their branding now its all changed for the worse with 10.27


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