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Sign into ASM and ABM for updated agreements

  • September 23, 2025
  • 11 replies
  • 120 views

mvu
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Don’t forget to sign into your Apple Manager …

• Sign into ASM and ABM for updated agreements

• Banner: Settings->Global ->Automated device enrollment

 

Accepting updated agreements

After Apple updates one of these agreements, any Apple Business Manager Administrator, Apple Business Essentials Administrator, or Apple School Manager Administrator must sign in to the program website to accept any new agreements.

 

11 replies

ktrojano
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  • Jamf Heroes
  • September 23, 2025

I received a notification in Jamf Pro when the agreements were available. Am I the only one who saw this?


woaikonglong
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  • Jamf Heroes
  • September 23, 2025

I received a notification in Jamf Pro when the agreements were available. Am I the only one who saw this?

I don’t have a notification for it in my Pro.


mvu
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  • Author
  • Jamf Heroes
  • September 23, 2025

I saw the notification in my Jamf.


ktrojano
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  • Jamf Heroes
  • September 23, 2025

I received a notification in Jamf Pro when the agreements were available. Am I the only one who saw this?

I don’t have a notification for it in my Pro.

Did you already accept the agreement? The notification disappeared in our Pro instance once I accepted the agreement.


woaikonglong
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  • Jamf Heroes
  • September 24, 2025

@ktrojano Took some digging. Someone outside of our department, who is only on the ASM for $$ reasons got an alert and for the first time in 15 years, did the agreement “to make the email go away”. Honestly one of the most bizarre actions from them ever!


dletkeman
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  • Jamf Heroes
  • September 24, 2025

I received a notification in Jamf Pro when the agreements were available. Am I the only one who saw this?

I don’t have a notification for it in my Pro.

Did you already accept the agreement? The notification disappeared in our Pro instance once I accepted the agreement.

Ditto, except I saw the notification in Jamf School first.  Had to re-download the ADE token again to clear the notification in Jamf School dashboard though.


ktrojano
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  • Jamf Heroes
  • September 25, 2025

I received a notification in Jamf Pro when the agreements were available. Am I the only one who saw this?

I don’t have a notification for it in my Pro.

Did you already accept the agreement? The notification disappeared in our Pro instance once I accepted the agreement.

Ditto, except I saw the notification in Jamf School first.  Had to re-download the ADE token again to clear the notification in Jamf School dashboard though.

Do you typically have to re-download the token?


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  • New Contributor
  • September 26, 2025

While accepting the new Terms & Conditions in ASM, the platform crashed (got a trace ID and error details). ASM came back online as if I had accepted the T&Cs, but they actually weren’t accepted.

Now ASM and Jamf aren’t communicating anymore, and the account is basically stuck in this half-accepted state. Apple Support has the case “under review,” but I haven’t heard back in two days.

By pure chance: has anyone run into this before, and is there any way to retrigger the Terms & Conditions?

Thanks


mvu
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  • Author
  • Jamf Heroes
  • September 26, 2025

Havent’ see this. That stinks.


ktrojano
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  • Jamf Heroes
  • September 26, 2025

I’ve never encountered that either. 


lgr2016
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  • New Contributor
  • September 29, 2025

I also had to redownload the token in order for the JMF School Notification to clear.  So far none of my devices have lost communication.  And I did that almost a week ago.