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Smart Group not showing correct devices

  • August 31, 2023
  • 1 reply
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SMR1
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We have around 10 smart groups we use for our 3rd party updates. All the smart groups are set to use the Criteria "Patch Reporting Software Title" then we point it to the Patch Management we have setup for that specific software and we use "Less Than" and pick our version. For some reason our Adobe Reader group isn't reading the devices correctly. We're currently deploying version 23.003.20269, but this smart is listing devices that have already been updated to 23.003.20269. None of the other smart groups are doing this. Not sure what's going on.

 

 

Best answer by SMR1

I I figured it out, a coworker was messing with Title Editor and created an adobe reader title and it was selected for the old version, I removed it and it's all good now.

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SMR1
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  • September 5, 2023

I I figured it out, a coworker was messing with Title Editor and created an adobe reader title and it was selected for the old version, I removed it and it's all good now.