Hello everyone
We have this problem that no macOS software update is available/visible in system preferences when the mac client is connected to corprorate network.
if I want to download a macOS InstallAssistent.pkg directly from Apple (like this: https://swcdn.apple.com/content/downloads/63/49/032-84910A_3SSTBN1HDA/h89vitwfbzt54jcbwpfwkmrn12smedicny/InstallAssistant.pkg). Then it works without any problem.
But Software Update arent visible/available in system preferences.
When Connected to Internet directly (No Corprate network), the updates are then available in system preferences.
AFAIK, there is no firewall rule blocking the connection. And yes we have also a proxy that could be causing this problem.
The proxy-team claims that Apple servers are already listed in Allowlist and the proxy cant be a problem, as the download of a macOS package works.
Does anyone have any idea how to narrow down this problem? What am I missing?


