Hey guys,

I have a MacBook Pro 14” 2023 that I enrolled into Jamf a few months ago. The version of macOS on it is 15.7. User requested an update to 15.71.

Using the Software Updates in Content Management I sent out a command to Download and install → Specific version → 15.7.1

When I go to the device inventory → Management → Operating System I see Update in progress but under that under Current state: RejectingPlan. I also tried to push out the Latest minor version but it also gives the same result. I also tried Download, install and restart and also tried to set a specific date and time but it still fails.

I did a clear on failed and pending commands and tried again 5 minutes later. I also disabled the Software Updates option and then enabled it again.

Any suggestions?

I used Software Updates a few months ago to update 30 computers in a lab and it worked on 29 of them.

Thanks!