We manage our ipads using Jamf Pro.
We load the students google email accounts onto the device using a Jamf configuration profile with the Google payload. The mail account will appear on the device (ipad iOS mail app) and prompt user to enter google password. The user enters the password and the iOS mail app will display the students google email.
However, several times through out each day, the iOS mail app will stop displaying google email and prompt user to re-enter their google password. After re-entering the google credentials, the Mail app will not always start working again.
I have had Jamf support review our config file with the google payload - they said it is set up correctly. I have contacted Google and they said that it is a Jamf issue.
- Has anyone else experienced this issue?
- How did you resolve it?
- thanks.