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Question

suddenly Forced Account creation in PreStage Enrollements

  • June 26, 2026
  • 1 reply
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HI!
I have a problem with our Jamf Pro System.
The following problem only occours since about 3 weeks and only in prestage, not in userinitiated enrollements.

We are using our admin-accounts to log into jamf for the prestage enrollment. This will create a local admin-support account for the IT. So far so good.
Now, after completing the enrollment, jamf forces us to type in the password of the IT-User-Account used to log in while doing the prestage enrollment. It will create a user account on this device with this account. There is no way around it. I cant change to local login.
And even after the creation of the unwanted account: if i delete it it forces me to tell jamf the password of the account and creates it again.

Anyone has ideas or the same problem?

We didnt change anything.

P.s. yes, skip account creation is checked.

1 reply

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  • Author
  • New Contributor
  • June 27, 2026

Now i recreated to prestage enrollment to test it out without in service devices.
The enrollment is EXACTLY the same. And the problem is gone.

hello? Jamf ? please?