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Question

Support Ending for Intel based apps - Self Service?

  • June 23, 2026
  • 7 replies
  • 144 views

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Enrolling new laptops and Self Service+ is installing.  However at login we are seeing a pop up for intel based apps with the old Self Service logo stating this version of “Jamf” will not work with at future release of MacOS

 

7 replies

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  • Author
  • Valued Contributor
  • June 23, 2026

So not Self Service - dug into the more info and came up with this folder in Application Support

 


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  • Author
  • Valued Contributor
  • June 24, 2026

The app shows as Universal and digging into the contents it shows 2 architectures.


AJPinto
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  • Legendary Contributor
  • June 25, 2026

Apple is ending support for intel macs with macOS 27, they advised this of WWDC 2025 last year. Honestly, Intel Macs should have been totally phased out 2-3 years ago, and you are now seeing the real warning the end of the road is coming.

 

MacOS 26 will receive security updates until around summer 2028, but I would not run macOS 26 past end of 2026. This may be a good anchor to give your leadership to get the budget to phase out the intel devices quickly.

https://support.apple.com/guide/deployment/about-software-updates-depc4c80847a/web

Note: Because of dependency on architecture and system changes to any current version of Apple operating systems (for example, macOS 26, iOS 26, and so on), not all known security issues are addressed in previous versions (for example, macOS 15, iOS 18, and so on).


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  • Author
  • Valued Contributor
  • June 25, 2026

It is not so much the hardware as the software.  That Jamf is still pushing out intel software that is triggering the warning is one thing.  But we also have buildings full of touch screen displays that are reliant on older software  that those companies are in no hurry to update.  


AJPinto
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  • Legendary Contributor
  • June 25, 2026

It is not so much the hardware as the software.  That Jamf is still pushing out intel software that is triggering the warning is one thing.  But we also have buildings full of touch screen displays that are reliant on older software  that those companies are in no hurry to update.  

 

It absolutely is the hardware. Apple has already announced the end of Intel support, and Jamf is aligning with that reality. The warnings you’re seeing aren’t bugs, they’re intentional signals that the Intel lifecycle is over. Any software or hardware still tied to Intel binaries is now technical debt, and the longer you wait to migrate, the harder and more expensive it becomes.


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  • Author
  • Valued Contributor
  • June 25, 2026

If I’m setting up an M5 macbook air and Jamf is installing intel software that is triggering the notification - I’m just asking why is Jamf still deploying a Universal package that includes both???


AJPinto
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  • Legendary Contributor
  • June 25, 2026

Well I sit corrected, you should not be seeing this on an Apple Silicon Mac. Jamf will likely want you to submit a bug report  or a support ticket for this.

 

As far as the Universal package, more or less Apple offered 3 modes of application bundling when ARM64 was released. This is the one that did not need rosetta, and could use the same bundle on x64 and ARM64 Macs. If its triggering the warning on ARM64 devices its likely a bug in the scripting.