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Question

Suppress error "Sign in to iTunes to allow '<JAMF server URL>' to manage and install apps"?

  • January 26, 2024
  • 2 replies
  • 21 views

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I circulate iPads using Jamf and Apple Configurator. A recent OS update has started prompting this error message:

App Installation

Sign in to iTunes to allow "<my JAMF server URL>" to manage and install apps.

Has anyone found a way to suppress this error? I have turned off the App store in my configuration profile, but still seeing this error pop up on these iPads.

2 replies

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  • Contributor
  • January 26, 2024

Pro or School? Jamf is the name of the company ;)

If it's Pro then I suspect it's how you have Self Service deployed. If it's School you have a non-VPP app deployed to them. I'd inventory all of your apps and make sure you're getting them in the correct manner ASM > assign app license to Pro/School > Wait for app record to sync > Scope app for install.

Are you using Configurator to enroll them or for another purpose?


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  • Author
  • Contributor
  • November 23, 2024

Pro or School? Jamf is the name of the company ;)

If it's Pro then I suspect it's how you have Self Service deployed. If it's School you have a non-VPP app deployed to them. I'd inventory all of your apps and make sure you're getting them in the correct manner ASM > assign app license to Pro/School > Wait for app record to sync > Scope app for install.

Are you using Configurator to enroll them or for another purpose?


Thanks! I am using Jamf Pro. All of my apps (six) are free apps assigned through ASM with plenty of licenses.