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"The JSS has received a feedback error from the APNs Server."

  • June 17, 2016
  • 3 replies
  • 20 views
S
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Hi,

And another issue following my profile mess up located here: https://jamfnation.jamfsoftware.com/discussion.html?id=20266

My solution to this issue was to simply install a second profile and don't bother with removing the faulty profile because our machines need a refresh anyway when macOS Sierra lands. But a few machines that I wanted to test the profile on don't receive the new profile and a look at the machine's management page shows the error "The JSS has received a feedback error from the APNs Server."

What is going on here? The client itself is fine, it checkes check in, I can deploy software to it etc. Reinstalling the client using a QuickAdd package doesn't fix it, the error still exists.

Anyone? Sigh...

Best answer by CorpTech

Actually, yes, we have had this issue too. I contacted our TAM and there seems to be a pretty simple fix. We made a policy that runs the command.

jamf removeMDMProfile; jamf mdm

That seems to have taken care of it. Granted I did this only a few days ago, but so far it has been working where I have checked.

      3 replies

      S
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      • skeb1ns
      • Author
      • Contributor
      • June 20, 2016

      Anyone?

      C
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      • CorpTech
      • Contributor
      • Answer
      • June 20, 2016

      Actually, yes, we have had this issue too. I contacted our TAM and there seems to be a pretty simple fix. We made a policy that runs the command.

      jamf removeMDMProfile; jamf mdm

      That seems to have taken care of it. Granted I did this only a few days ago, but so far it has been working where I have checked.

      S
      Forum|alt.badge.img+8
      • skeb1ns
      • Author
      • Contributor
      • July 4, 2016

      Thanks! That fixed the issue for me. Dit your TAM explained why this happens sometimes?

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