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Question

The PSSO registration notification appeared again even though the device is already registered with PSSO

  • July 18, 2025
  • 1 reply
  • 53 views

Shyamsundar
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Any had this issue , devices where PSSO was already registered, users were prompted again to register. When they attempted to register, the process failed, and the devices entries are removed from Azure, resulting in loss of all organization access.

we had to re-register the devices through System settings > User and Groups > Network account server > Edit, and then click repair.

Note: We use Secure Enclave as authentication type, No changes where done at profiles

1 reply

mvu
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  • Jamf Heroes
  • July 18, 2025

Haven’t seen this. We use Smart Cards for authentication type. But following this thread out of curiousity. 

Were there any changes with Entra Join or anything in your identity settings?