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Hi There, our JSS Web Admin Stopped working yesterday and it came with following error:
----------------
http Status 404
Type Status report
Message
Description: The requested Resource () is not available, Apache Tomcat /6.0.24.
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I restarted the Tomcat from JSS Setup Utility and also unload and load the Tomcat from the terminal and also did the following:
Restart Web Services from Server Admin
Restart My SQL Services
Asked our LAN Admin's to Restart the server (Shutdown and restart) and they done it.
Replace the Server.xml in /Library/tomcat/conf after doing backup of the file. (few times that this sever Tomcat had the same behavior this action fixed the issue).



Still I am getting the same error. I sent the an email to JAMF this morning but so far NO answer. As this is our production server I have to fix it ASAP. any idea will be appreciated.

Resolution:



-Stop Tomcat by running this command in Terminal: sudo launchctl unload /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist



-Move the ROOT.war and ROOT directory from the existing /Library/Tomcat/webapps location to a backup location for the time being.



-Run the JSSInstaller.mpkg from the 8.31 Casper Suite DMG from the server and follow the installation instructions.



-Verify that the JSS is reachable by launching the web application and logging in.



-If this repair was successful, the backup ROOT.war and ROOT directory from the old location can be deleted after a couple of days.

10 years after this tips still work for JSS 10.34.2

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