Hi all,
I am trying to do a user initiated enrollment on a Mac Neo. I’ve done this same user initiated enrollment on many other Macs without issues, but this one only accepts some configuration policies and no packages can be scoped to the machine. Additionally, on my Jamf Pro instance, it says that the machine is not managed.
I have already done sudo jamf policy commands and updated the inventory, but that hasn't changed things. There don't seem to be any policies in Jamf Pro that I can scope to the Mac. The Mac is not listed under computers that I can scope, however, the Mac does show up when I click on the inventory tab.
Has anyone seen this before where the device shows up in inventory but remains unmanaged and unscopable? Any suggestions?